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Frequently asked questions

What is JURAMAX?

JURAMAX is an online community and magazine for creative people: artists, photographers, poets, writers, musicians and makers. Members publish their works, articles and notes, discuss them, take part in contests and appear in the magazine.

Is it free?

Yes. Signing up and using the JURAMAX website and app are free.

How do I sign up?

Tap «Join» on the website or in the app, choose a username, enter your e-mail address and a password and confirm that you are at least 16 years old. We then send you an e-mail with a link to confirm your address.

No e-mail? Check your spam folder. The link is valid for 48 hours; you can request a new one on the confirmation page.

How do I publish a work, an article or a note?

Tap «+» in the website header or at the bottom of the app and choose what to create. A work can be saved as a draft: only you see it until you publish it.

How do I get into the magazine or take part in a contest?

While a new magazine issue is being prepared, you can propose your published works on its page (up to 5 per issue). The editors make the final choice.

To take part in a contest, open its page and add your work to the entries while the contest is open.

How do I change my photo, profile details or password?

Open «Settings»: on the website from your profile menu at the top, in the app from the «Profile» tab and ☰. There you can change your profile photo, background, details about you, notifications, language and password.

How do I report content or block a member?

Every work, comment, post and message has a «Report» option. Reports are reviewed by the moderation team. You can block a member on their profile: they can then no longer message you or comment on your posts.

Offensive, illegal or explicit content and harassment of other members are not allowed on JURAMAX. We block members who break these rules.

Who sees my works and messages?

Published works, articles and notes are visible to all visitors. Only you see your drafts. Private messages are seen only by you and the person you write to; if a message is reported, the moderation team may review it. More in the Privacy policy.

How do I delete my account?

You can delete your JURAMAX account yourself on the website or in the app:

  • Website: sign in at www.juramax.com, open «Settings», click «Delete account» at the bottom of the page and confirm with your password.
  • App: «Profile» tab → ☰ → «Settings» → «Delete account», confirm with your password.

After deletion your profile disappears from the site at once and you are signed out on all devices. For 30 days the account can still be restored: write to us. After 30 days we erase your personal data for good: profile, e-mail address, password, photos, works, articles, notes, posts, polls, likes, follows and settings. Comments, forum and chat posts and private messages remain and are shown as «Deleted member».

Cannot sign in? Write to support@juramax.com from the address your account is registered with, and we will delete it for you.

How do I contact you?

Use the Support page or write to support@juramax.com.